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Boost your business performance with your data and process automation
Automation and Data
As digitalization accelerates, leading organizations are increasingly turning to Intelligent Process Automation (IPA) to drive their core processes. While many tasks remain manual, time-consuming, and repetitive, IPA provides a transformative solution by automating these rule-based activities, enabling them to be carried out continuously without human intervention. Leveraging specialized software bots, IPA replicates human actions through user interfaces, circumventing the need for alterations to existing systems and technologies. This cost-effective approach liberates valuable resources compared to other automation solutions.
Beyond operational efficiency, IPA generates a wealth of data that can be leveraged to enhance Business Intelligence (BI) efforts. By integrating IPA with BI tools, organizations can gain deeper insights into their processes, identify trends, and make data-driven decisions that align with their digital strategies. This synergy not only refines operations but also empowers companies to use data as a strategic asset, fostering innovation and securing a competitive edge.
How can PwC help?
PwC's Data Automation Team empowers organizations to transform their data processes by automating the discovery, blending, analysis, and deployment of analytic models through a user-friendly, collaborative, and governed platform—all without the need for coding expertise. This approach democratizes data capabilities, enabling teams to focus on insights and decision-making rather than technical complexities.
Thriving, citizen-led data automation teams achieve quick analytic and automation successes, creating momentum for larger enterprise-wide adoption and accelerating digital transformation initiatives. These initial 'quick-wins' demonstrate the tangible benefits of automation, fostering a culture of innovation and encouraging stakeholder buy-in across the organization. By leveraging this approach, companies can rapidly enhance their data strategy, drive efficiency, and maintain a competitive edge in the evolving digital landscape.
Explore our services
- Define automation strategy
- Choose processes that actually benefit from automation
- Automation tool assessment, selection and deployment
- Process design
- Development of end-to-end processes
- Documentation and logs
- Build capability within your organization
- Scaling and hyper-automation
Define automation strategy
During this phase, we will assist you in figuring out how to integrate Robotic Process Automation into your operations. This is the strategy development stage, where we define the vision for your organization.
Choose processes that actually benefit from automation
Automating an inefficient process can undermine the ROI of your RPA investment. Leveraging process intelligence tools, we guide you from the outset to select a process that is both impactful and ripe for automation.
Automation tool assessment, selection and deployment
Choosing the right tool for your business is essential for future success. We assist you by evaluating platforms with an eye on cost, capability, and scalability to ensure you have the ideal solution for your organization. Additionally, we support you in setting up your infrastructure and deploying your initial processes.
Process design
As comprehensive end-to-end process experts, we are always prepared to support you. We understand the key leverage points for optimizing processes, whether through digital assistants and robots or independently. Together, we will evaluate your current maturity level, strategic objectives, and the potential value automation solutions can bring to your processes.
Development of end-to-end processes
Developing intricate end-to-end processes requires significant resources, expertise, and experience. Our skilled team is equipped to create tailored solutions for your organization, alleviating the workload from your shoulders.
Documentation and logs
Effective controls depend on documenting every step of your RPA journey. We can assist you in establishing new logging practices and enhancing existing ones, all with a control-focused approach.
Build capability within your organization
Establishing in-house capabilities will maximize the value of robotic automation for your organization. We assist in developing your robotic process automation expertise and train your team to independently manage process deployments, minimizing or eliminating the need for external support.
Scaling and hyper-automation
Robotic process automation serves as an excellent foundation for advancing automation initiatives. We will leverage our expertise to explore additional opportunities, from integrating complementary technologies like process mining and task mining to incorporating AI components such as machine learning. In this journey, we will guide and support you on organizational matters, such as establishing an automation center to ensure scalable and successful solutions.
Our approach
PwC conducted a thorough review of the client's processes to identify the most suitable candidates for RPA implementation. We delivered a comprehensive robotics solution that encompassed process definition, solution design, development, testing, and production deployment.
Our approach began with assessing and selecting processes for automation. Next, we developed detailed project documentation, including Process Definition and Solution Design Documents. We proceeded with the complete bot design, development, and rigorous testing of the RPA solution. After achieving satisfactory results, we conducted user acceptance testing and presented the finalized solution. The final step was deploying the RPA solution into the production environment.
Leveraging our extensive professional experience, we provided the client with the most effective and tailored solution: a specialized robot capable of executing all tasks and processes with the same proficiency as a human.
Result
The implementation of a successful RPA solution automated key aspects of the client's processes, delivering substantial benefits to both the organization and its employees. From the standpoint of organizational change management, this initial deployment was not only the first step in the client's comprehensive RPA journey but also the most critical. It laid a solid foundation for future automation efforts, fostering a culture of innovation and efficiency. By streamlining tasks and reducing manual workloads, the solution enabled staff to focus on more strategic activities, driving productivity and enhancing overall operational effectiveness. This pivotal step set the stage for ongoing digital transformation and positioned the client for long-term success in leveraging automation technologies.
Data: The backbone of the new world
In today's fast-paced world, data has become an essential asset for businesses and decision-making. Business leaders are leveraging data to drive innovation and are seeking ways to extract more value and improve efficiency, all while ensuring data security and protecting personal privacy. This trend is both empowering and necessitating businesses to adapt by implementing new infrastructure, platforms, and governance to effectively meet emerging challenges.
Our services
- Discover
- Trust
- Describe
- Empower
- Reporting and visualisation
Discover
What value does your data hold?
We can help you set your data and data analytics priorities by:
- evaluating the quality and potential business value of your currently used data
- supporting you with data collection, preparation and cleansing
- assessing the potential of your data, including profiling, segmentation and benchmarking
Trust
Can you trust your data?
We can help you improve trust and confidence in your data, systems and processes by:
- reviewing your data sources, data management, security and privacy practices
- reviewing your business systems to ensure the right controls and monitoring practices are in place
- re-performing your business processes to check the accuracy of information being reported
Describe
What happened and why?
We can help you discover hidden insights within your data by:
- designing and delivering business information outputs with user-friendly interfaces that clearly display key insights into your business operations
- combining data sets to reveal trends, patterns, triggers and causal relationships, helping to answer the critical ‘why’ questions
Empower
Is insight being delivered to the right people at the right time?
We can help you empower the right people at the right time by:
- understanding who needs access to data and insight
- developing relevant visual outputs to help different users quickly interpret and act on the insights received
Reporting and visualisation
How do you embed data analytics into your organisation?
We can help you embed data analytics into your organisation by:
- designing an integrated set of capabilities to effectively use data and data analytics
- advising on how to best integrate data analytics systems into the broader organisational eco-system
- providing services—reporting and visualisation, data analytics and business recommendations—to your organisation
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